k7u7 Privacy Policy

1 Introduction and Scope

k7u7 ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, and protect your personal information.

By using the k7u7 website (k7u7.cam) or creating an account, you consent to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

This policy applies to all k7u7 products and services — including slots, live casino, cricket betting, and wallet services. In accordance with our age policy, this platform is for individuals aged 21 and above only.

2 Information We Collect

We may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and gender
• Email address and contact details
• Residential address
• Username and password (in encrypted form)

2.2 Identity Verification (KYC) Information

k7u7 conducts identity verification to follow international best practices and ensure responsible gaming. The following documents may be required for this process:

• Copy of National ID (NID) or passport
• Proof of residence (utility bill or bank statement)
• Proof of ownership of payment method (bKash, Nagad, or bank account)

2.3 Financial Information

• Transaction details via bKash, Nagad, Rocket, or bank transfer
• Deposit and withdrawal history
• Wallet balance and bonus usage records

2.4 Usage and Technical Information

• IP address, device type, and browser information
• Session duration, page visit history, and game play records
• Information collected through cookies and similar tracking technologies
• Login time and location metadata

2.5 Support and Communication Information

• Live chat conversation records
• Email content and attachments
• Details of complaints or requests

3 How We Collect Information

We collect information in the following ways:

3.1 Information Provided Directly

You provide information directly when you register an account on k7u7, request deposits or withdrawals, contact our support team, or complete identity verification.

3.2 Automatically Collected Information

Technical information is collected automatically while you use our platform. This includes cookies, web beacons, and server logs. This information is used to improve site performance and ensure security.

3.3 Information Received from Third Parties

Some information may be received through identity verification service providers, payment processors, and fraud prevention systems.

4 Purposes for Using Your Information

k7u7 uses your information for the following legitimate purposes:

4.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing deposits, withdrawals, and bonuses
• Providing gaming services and technical support
• Password recovery and ensuring account security

4.2 Security and Fraud Prevention

• Detecting account fraud and unauthorized access
• Complying with anti-money laundering (AML) regulations
• Monitoring and investigating suspicious transactions
• Testing and improving platform security measures

4.3 Legal Compliance

• Complying with applicable laws and regulations
• Retaining information as directed by regulatory authorities
• Handling legal claims or proceedings

4.4 Service Improvement and Personalization

• Analyzing your preferences and usage patterns to recommend games
• Improving platform usability and performance
• Providing relevant promotions and offers
• Evaluating the effectiveness of responsible gaming tools

4.5 Communication

• Sending transaction notifications and confirmations
• Notifying users of policy changes
• Responding to support requests

5 Sharing Information with Third Parties

k7u7 does not sell your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Only necessary information is shared with payment processors (bKash, Nagad, Rocket, and bank transfer services), identity verification agencies, game software providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, and others), and data security technology providers. These partners are contractually obligated to maintain privacy standards equivalent to ours.

5.2 Legal Obligations

Information may be disclosed in response to court orders, lawful requests from government or regulatory authorities, or applicable legal requirements.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred, but the terms of this policy will continue to apply.

6 Cookies and Tracking Technologies

k7u7 uses cookies to operate and improve the platform. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as managing your session, maintaining login state, and security verification. Disabling them will prevent the platform from functioning properly.

6.2 Analytical Cookies

Analytical cookies are used to monitor and improve platform usage. These remain active subject to your consent.

6.3 Cookie Controls

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.

7 Data Security Measures

k7u7 uses industry-standard technology and practices to protect your information:

• SSL/TLS Encryption: All data transfers are protected by 256-bit SSL encryption.
• Password Hashing: Passwords are never stored in plain text; high-grade hashing algorithms are used.
• Access Controls: Only authorized staff can access information on a need-to-know basis.
• Regular Security Testing: Regular security audits are conducted to identify platform vulnerabilities.
• Data Backup: Secure and encrypted backup systems are maintained to prevent data loss.
• Two-Factor Authentication: An additional security layer is available to protect your account.

While we make every effort to protect your information, data transmission over the internet is not completely risk-free. If you suspect a security breach, please contact us immediately.

8 Data Retention Period

We retain your information only for as long as it is necessary or legally required:

• Active Account: All information is retained while the account remains active.
• After Account Closure: The minimum necessary information is retained for a set period to meet legal and regulatory requirements.
• Financial Records: Transaction information is retained in accordance with legal obligations.
• Marketing Data: Marketing communications are stopped immediately after you withdraw your consent.

9 Your Rights

As a k7u7 user, you have the following rights:

9.1 Right to Access

You have the right to know what information we hold about you and to request a copy of that information.

9.2 Right to Rectification

You can request correction of any inaccuracies in your stored information.

9.3 Right to Erasure

You can request deletion of your information beyond legal obligations. However, this right may be limited while your account is active or where legal requirements apply.

9.4 Right to Restrict Processing

In certain circumstances, you can request that processing of your information be restricted.

9.5 Right to Withdraw Consent

You can withdraw consent given for marketing communications at any time. This will not affect the validity of prior processing.

To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.

10 Protection of Children and Minors

k7u7 services are for individuals aged 21 and above only. We do not intentionally collect any information from minors.

If we become aware that we hold information belonging to a minor, steps will be taken to delete it immediately and the associated account will be closed.

11 International Data Transfers

Servers of our game providers or technology partners may be located in various countries. For such transfers, we ensure that appropriate data protection measures are in place and that relevant contracts include adequate privacy safeguards.

12 Policy Changes

k7u7 may update this Privacy Policy from time to time. For significant changes, we will:

• We will send a notification to your registered email
• We will display a clear change notice on the website
• We will mention the date of the latest update at the top of the policy

If you continue to use the platform after an update, you will be considered to have agreed to the revised policy.